All of our photos are taken by our marketing team. Therefore you will receive the same product as you see on this website.

The only exception to this is with golf cart colours. These may be slightly different in person as looking at the colours through your screen may alter the shades and tones.

They are, however, a very close representation. Contact us for more clarification if you are unsure – 1300 93 88 11.

When you complete your checkout order you will receive an email confirmation. 

This email will have a copy of your sales receipt and some information about tracking your order from the moment it gets packed from our warehouse to the time it arrives at your door.

You will need to go to our “Returns” page by clicking the below link:

www.cartsnparts.com.au/returns/

Fill in the form at the bottom of the page and one of our orders team members will contact you with an approval if applicable with our Terms & Conditions.

We will then send you a returns slip via email & you can drop your parcel off at your nearest post office. Your refund, if applicable, will be made only once the item has safely been returned and is in our possession.

All too hard? Contact us and we will arrange everything we can to fix the problem.

We work very hard to keep all of our carts, parts & accessories in stock for you to purchase online at all times.

For spare parts, if you cannot find the exact part you require head to:
www.cartsnparts.com.au/request-parts/
We will then order the part in for you, if it is still available.

Recently we have seen a large increase in sales, therefore some of our new carts will require a $1000.00 deposit to secure your cart purchase whilst it is on order.

If you would like a specific colour in a new cart model and it is not in stock we ask for this deposit as cart orders generally sell ahead of their arrival to our factory.

Need it urgently? Contact us, we might have one in stock and haven’t managed to update our website yet.

For more information on where we ship to please visit:

www.cartsnparts.com.au/shipping-tracking/

If you are still unsure if we can get our products to you, contact us and we will see what we can do. Call us on 1300 93 88 11 now!